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Privacy Policy

Zen Oracle is committed to protecting your privacy. In order to provide our services to the customer we do need to collect certain information from you. Besides any relevant legal statutes in force under United Kingdom law, the following sets out the obligations we undertake in managing this information.

What information do we collect? How do we use it?

When you order or request information about our products, we need to know your name, e-mail address, delivery address, credit or debit card number, expiry date and start date/issue no if applicable. This allows us to process and fulfil your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some deliveries this number may be given to our couriers.

Competitions & Promotions

If you enter a contest or other promotional feature operated by Zen Oracle, we may also ask for your name, address and e-mail address so we can administer the contest and notify winners.
We may also use the information we collect to occasionally notify you of site updates and new prices both by Royal Mail and e-mail. If you would rather not receive this information, please select those options under the customer enquiry form.

How does Zen Oracle direct purchasing service protect customer information?

When you place order we offer the use of a secure server for your credit/debit card details. The 128 bit secure server software (SSL) encrypts all credit card information you input before it is sent to us. If you would rather not send your credit/debit card details to us over the Internet then you can opt to have a member of our sales team to contact you for your payment information. Furthermore, all the customer data we collect is protected against unauthorised access.

What about "Session Variables "?

"Session Variables " are small pieces of information that are stored by your browser whilst you are on our site. Our Session Variables do not contain any personally identifying information, but they do enable you to store items in your shopping basket. Most web browsers automatically accept session variables, but you can usually prevent your browser from doing so. Session Variables are required to be enabled for the ordering process to work. Once you close your browser down any information stored in session variables will disappear.

Will Zen Oracle disclose the information it collects to outside parties?

Zen Oracle does not sell, trade or rent your personal information to others. We may, however, provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors and affiliates. These statistics will include no personally identifying information.

Summary

We are committed to protecting your privacy. We use the information we collect to make shopping at www.zenoracle.co.uk possible and to enhance your golfing experience. We do not sell, trade or rent your personal information to others.

Consent

By using this web site, you consent to the collection and use of this information by Zen Oracle. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

If at any time you believe Zen Oracle has not adhered to these principles, or have any other questions or comments about our privacy or security policies then please contact us via email sales@zenoracle.com.